Are you a family looking for an exciting new venture together? Starting a small business can be a great way to share the workload and get creative with your ideas. But setting up and running any business is no easy task – it requires careful planning, dedication, and commitment. In this blog post, we’ll walk […]
Are you looking for ways to win over larger clients for your business? Attracting big customers requires a specific strategy and increasing effort. However, they can be critical to the success of any business – providing more stability, credibility, and access to resources. And the good news is that with a few simple steps, you […]
Do you want to reward your customers for their loyalty? Are you looking to increase customer retention, build strong customer relationships, and expand your business opportunities? A loyalty program is an excellent way to do all these things. Loyalty programs have been around for a long time and are used by companies of all shapes […]
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A little about me…..I’m a huge fan of organisations that do great things for their customers and I’ve been helping many to achieve their own level of greatness for over 15 years now via consulting, writing, speaking, workshops and advisory work in the areas of strategy, customer service/experience, customer insight, marketing and business development.
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